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Privacy Policy

Last updated: 13 April 2026

1. Who we are

Nubrand is a signage installation and maintenance company operating across the UK. Our website is nu-brand.co.uk. You can contact us about data matters at enquiries@nu-brand.co.uk.

2. What data we collect

We may collect the following personal data when you use our website or contact us:

  • Name, email address, phone number, and company name (when you submit a form)
  • Message content and project details you provide
  • Technical data: IP address, browser type, pages visited (via analytics)
  • Cookie and usage data (see Section 7)

3. How we use your data

We use your personal data to:

  • Respond to your enquiries and provide quotes
  • Communicate with you about your project
  • Improve our website and services through analytics
  • Comply with legal obligations

We do not sell your data to third parties.

4. Legal basis for processing

We process your data on the basis of: (a) your consent, where given; (b) legitimate interest in responding to enquiries; and (c) legal obligation where applicable.

5. Third-party services

We use the following third-party services which may process personal data:

  • Formspree — form submission processing
  • Google Analytics (if consented) — website analytics
  • Tawk.to / Crisp (if consented) — live chat

Each provider operates under their own privacy policies and appropriate data processing agreements.

6. Data retention

We retain enquiry data for up to 2 years, after which it is securely deleted unless an ongoing business relationship requires longer retention.

7. Cookies

Our website uses cookies for essential functionality, analytics, and live chat. Non-essential cookies are only set with your consent. You can manage your cookie preferences at any time via the Cookie Settings link in the footer.

8. Your rights

Under UK GDPR, you have the right to: access your personal data; request correction or deletion; object to processing; data portability; and lodge a complaint with the ICO (ico.org.uk).

To exercise any of these rights, email us at enquiries@nu-brand.co.uk.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.